Virtual Assistant

Modern wayfinding.
Smart and touch-free.

Screen, guide and help inside your hospital on smartphones and voice-activated displays.

Interactive voice-activated screen showing way finding information at Medical City Spine Hospital

$220K wayfinding waste eliminated

Smart assistant automates patient wayfinding & admission process, reducing the need for additional personnel resources.

Screening, diagnostic, guidance, compliance.

See how it works.

Eliminate touch

Voice-activated wayfinding stations.

Did you know that bacteria survives for months on the surface of a dry touchscreen device? Infection-free interactive digital signage made possible by Ouva’s ability to engage patients and visitors via voice.

Visitor looking at interactive screen showing wayfinding directions at Medical City Heart Hospital.

Josh Kemph
COO

"COVID-19 sped up the rollout and utilization of Ouva screens. It has cut down on the number of paper maps the hospitals print and time staffers spend giving directions."

Medical City Dallas Heart & Spine Hospital

AI on signage

Intuitive Wayfinding Signage

Turn any screen into a smart wayfinding station with Ouva sensors that detect and recognize visitors, and direct them to their destinations with personalized, turn-by-turn and memorable directions.

interactive screen showing route to garage after user asks with voice.

Research-backed

Smart navigation.
Backed by extensive research.

We designed a unique wayfinding approach after months of research and interviews.

Interactive indoor wayfinding route
Sense of orientation, memorable landmarks and unique identity per space contribute to a design system in tune with your physical brand.

AI on mobile devices

Navigate on mobile

Scan the QR code on screen, or visit the facility link to take the power of complete Ouva intuitive wayfinding with you, on the go. No app needed.

Automated text with directions

Integrate Ouva with your ADT feed, or connect with our APIs to automatically text patients interactive directions to their appointment.

Automated text message from Ouva to patient with interactive wayfinding directions

Smart Messaging

Just enter the content and the smart messaging feature with AI will know how and when to display your message to improve patient communication.

Interactive screen assistant asking COVID-19 survey questions.

Professional installation

Design services included

We will digitize your plans

With a mix of AI and a lot of experience, we will digitize your indoor maps using industry-wide data standards.

A digitized indoor map of a hospital

Expert wayfinding design

We will work with you to identify the best locations and landmarks, so you can make the most impact.

Wayfinding expert working on indoor map design.

Hands-off check-in

Screening & Compliance

Reduce need for 24/7 staff by self-screening visitors and ensuring compliance throughout facility.

Interactive screen assistant asking COVID-19 survey questions.

See it in action.

Professional services

We have you covered.

Our suite of reliable service and management solutions empowers facilities with a great service experience.

Manage content via web

Display engaging messages across the entire facility using an intuitive, clear interface.

Measure impact with data

Get realtime metrics that impact the patient experience such as patient flow, time to care and engagement.

24/7 remote monitoring

We remotely monitor and service any infrastructure with our in-house tools, so that IT teams spend virtually no time on maintenance and updates.

Interactive video wall at Miller Children's Hospital showing a lush nature scene
Chuck Coryell
Executive Director
“[Our] customized engagement went from concept to go-live in less than 120 days which is a testament to the Ouva teams’ exceptional talent and our own project partners. The primary feedback from our kids (both young and old) is ‘wow.’”
Memorial Care Miller Children's & Women's Hospital Long Beach

Outcomes

Evidence-based outcomes

Reduce time to treatment

Help patients navigate complex facilities.

Save personnel time

Reduce need for FTEs for check-ins, screenings and wayfinding.

Improve patient experience

Decreased cognitive burden, fewer surprises, more time with patients.

Increase access to care

Eliminate no-show or leave before treatment.

Ready to get started?

Get in touch to learn more about how your health system can deploy artificial intelligence to digitize your wayfinding experience.