Professional Services

Our know-how improves your installation

Together, we have decades of installation expertise under our belt. Our goal is to help you have a seamless and effective experience, from installation to use and beyond.

Confidence from day one

When you choose an Ouva product, we take an additional step to success with quality guidance to plan, install, and implement your complete solution.

Project managament and implementation

You will be in contact with a project manager to interface with your organization and manage all Ouva aspects of the project for timely completion.

  • Kick-off meeting with key stakeholders
  • Discussion with construction and cable vendors
  • Post-implementaton walkthrough
  • Project acceptance

System and hardware services

We tailor every installation to comply with your departmental standards, ensuring your solution is complete and fully operational.

  • Procure, install and configure hardware
  • Provide operating system, database and anti-virus applications
  • Single or multiple-monitor displays designed to meet your needs

World class support

To support you in delivering efficient quality care to your patients and protecting your investment, we have put in place secure remote support services and comprehensive documentation.

  • Live chat, email or knowledge base
  • 24/7 remote monitoring services
  • Hardware warranty management

Work with the world-class team

Get in touch to learn more about how you can deploy artificial intelligence in your health system.