Care Automation
January 18, 2023

As we move towards the official 1.0 launch, this update brings inbox, activity log, updated design, new events and more to nurses and sitters everywhere.


We have launched a new way for nurses and sitters to access their departments' most important alerts and warnings. Through Inbox, you can get fall or wander alerts, round and patient flow delays detected via AI and delivered to you no matter where you are within the app.

If you are in dashboard mode (displaying all patients on a screen in a hallway, for example), you can hide the Inbox. Clicking on an alert will take you directly to the patient, where you can see their status and whether they are alone.

Suppose you think the alert was thrown in error. In that case, you can manually resolve it, informing our team to improve the detection models.

Suppose a critical alert disappears before you see it (for example, a fall-risk patient leaves the bed and gets back). In that case, you can find it under Recently Resolved. And if you would like to continue to alert the team, you can Unresolve it.

Activity log

You can now find all previous alerts and warnings, times when people and staff arrived and left the bedside, patient's mobility events, and more under the Activity log. The ongoing alerts (such as an active fall risk) and events (discharged patients waiting to be taken out of the room) are shown on top until they are resolved.

When you view the log, a line separates all previous events from the ones you have not seen yet, allowing you to quickly catch up with the bedside activity.

Updated design

We have updated everything about how the Ouva application looks and feels with the primary goal of easier access and better visibility of immediate actions available.

Patient detail tabs

To show only the relevant content and not overload the views with data, we have separated patient charts into their own tabs. We created a section on the Overview page where you can see the most essential patient chart relevant to your department.

Patient flow events

We now display an ongoing event from when a patient order (admit, transfer, discharge) is received until its completed. For example, when a bed is assigned to a patient, an ongoing event shows that Ouva is awaiting the patient's arrival. If there is a delay based on a department-level threshold, it displays a warning accessible across all devices. When the patient arrives at the room, the event is marked complete automatically.

Multi-level alerts and auto-resolve

We now support multi-level alerts. For example, if a fall-risk patient sits on the bed, you will receive a warning. The notification will turn into an alert when the patient attempts to leave the bed. When the patient sits back, or a nurse or visitor attends to the patient, the notification automatically resolves. All the settings are configurable based on the department's needs.

WebRTC streams

If your telehealth cameras run on WebRTC, a common video communication protocol, you can enter its link into the device settings and have its stream processed by Ouva just like any other camera.

Fixes and improvements

  • Patient status and alerts are now separate. You can both see the patient's status (out of bed) and related event (fall risk alert). Previously, the alert replaced the patient status text.
  • Fixed an issue where heads in the live view are drawn with the wrong size.
  • Fixed an issue where some patient, sensor, or bed edit/create drawers only show "Edit Record" instead of the related action.
  • Fixed an issue that disables the transfer button for some patients.
  • Fixed an issue that prevents the patient admission drawer from working after a failed admission.
  • Fixed an issue that keeps previous patient pose stream when the bed is changed without leaving the patient page.
  • Fixed an issue that causes a slight difference between a widget's values and those in the chart.
  • Fixed an issue that prevents proper scaling of the live view widget on the patient page.
  • Fixed an issue that prevents updating the aspect ratio of the live view when a patient is transferred to another bed with a different resolution sensor.
  • Fixed an issue that causes the related service to miss notifications when there was no prior patient risk record before a new patient session
  • Fixed a camera connection issue.
  • Fixed an issue that causes random streaming terminations.
  • Fixed an issue that causes service termination deadlocks and streaming outages.
  • Fixed an issue that stops room layout to be detected on re-admit.
  • Added support for Ampere GPU cards.
  • Updated the base images and dependencies to mitigate security issues.